Top 9. 27 Complaints and Reviews about GE Microwave Ovens. If you have a choice, run away from GE like the plague, because if you have to make a warranty claim, it may become a nightmare. I purchased a new home May of 2. I paid for the appliance upgrade to the GE Profile, which weren't cheap.
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Less than 2 months I noticed that the microwave had a burn spot on the bottom of the door where it sits against the exterior of the microwave, the paint was burnt from the metal, and the rubber seal melted. I did not think too much of it because the microwave still worked and unless you opened it you did not see it, so it wasn't so much of an eye sore. Fast forward to January 2. New Home Warranty, I informed her that we probably need to go to GE directly as I knew that is what they were going to say. So I called GE and put in a Service ticket. They informed me that it was going to be a little over a week before anyone would be available to come look at it, to which I was OK with. The repair guy finally came.
I explained to him in detail what the issues were. He opened the microwave, closed it back, wrote some things on his computer, and told me that he ordered a part called the magnetron tube, which sounded like something from the transformers. He told me it would be a week before the part would be ordered, so I asked him if it wouldn't be easier for them to just replace the microwave. He told me that it is a warranty repair and they have to try and fix it first and if not, then they will.
The evening before the repair guy was supposed to show up to change the door and the magnetron tube, I got a voicemail stating that the part will not be received until the evening of the repair, so they rescheduled me for 2 days later. GE just assumed that I would be available, because I probably sit at home all day waiting for service repairs. I called back the number to see what was going on. I was adamant that they replace the microwave, because by this time it was already 3 weeks without a microwave. And with small kids in the house it was very annoying to have to put a pot on the stove every time you needed to heat anything. After 4. 5 minutes, I was still nowhere with them, so I ended up sticking with their new appointment window.
Although the controls on this microwave oven do not work in the same way as our previous microwave oven, once we learned how to do the basic functions, we actually. Microwave oven display repair all brands nationwide dead? lights out? Sharp Dacor General Electric Samsung Kenmore Frigidaire Whirlpool free help tips. GE Undercabinet Microwave Mounting Kit JXA019K Product Information Technical Details Part Number JXA019K Item Weight 1.6 ounces Product Dimensions 2 x 2 x 2 inches. Huge selection of GE Microwave parts in stock. Same day shipping. Open 7 days a week. 365 day return policy.
I have a GE microwave manufactured Nov. 2013, model #JES1456DS1WW, Serial # VA201954 L. I purchased it at Home Depot. I have had it about 2 years.
I was leaving for work 2 days later when I noticed the repair guy at another home in the community. I thought to myself why couldn't he have done our repair the same day if he were already going to be in the neighborhood?
About 4. 5 minutes later my wife called me and told me that the repair guy showed up to repair the unit, that they were supposed to repair a day later, only to be told that the damage on the door was caused by arching, and that it will happen again so the microwave is non- repairable, so they will have to replace it. He told my wife that she will be receiving a call from the warehouse within 2. After another 2. 5 minutes on the phone going back and forth we were told that it will be about 7- 1. Now it is good to note that the warehouse where they stock the product is only 2 hours away from where I live. So by the count of it by the time we receive a new microwave, it would have been about 5 to 6 weeks from the initial call to get the issue taken care of.